Legal

Privacy Policy

Last updated: January 1, 2026

Cason Labs is a clinical research organization that supports clinical studies. This Privacy Policy explains what information we collect through this website, how we use it, how we protect it, and the choices available to you.

1. Information we collect

Information you provide. When you complete a form on this site, we collect your full name, phone number, email address, and the consent selections you make.

Information collected automatically. Like most websites, we may collect limited technical information such as browser type, device type, approximate region, referring page, and pages viewed, in order to keep the site secure and functioning correctly.

Communication records. If you contact us by phone, email, or text, we may keep a record of that correspondence.

2. How we use your information

We use the information you provide to review whether you may be suitable for studies supported by Cason Labs, to communicate with you about that review, to respond to your questions, to send service updates or notifications where you have consented, to maintain the security and integrity of our systems, and to meet our legal and recordkeeping obligations.

3. Text messaging and consent data

If you provide express consent, we may send recurring automated service updates and account notification text messages to the number you provide. Message frequency varies and message and data rates may apply. You can opt out at any time by replying STOP, or reply HELP for assistance. Consent is not required for purchasing products or services.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties for their own purposes.

4. How we share information

We do not sell your personal information. We may share information with service providers who help us operate this website and our communications systems, and who are permitted to use it only to perform services on our behalf. We may also disclose information where required by law or to protect the rights, safety, or property of Cason Labs or others.

5. Cookies and similar technologies

We use a small number of cookies and similar technologies to remember preferences and understand general site usage. Most browsers allow you to refuse or delete cookies through their settings; doing so may affect how parts of the site function.

6. Data security

We apply administrative, technical, and physical safeguards designed to protect the information we hold, including access controls that limit availability to personnel who need it for their role. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

7. Data retention

We keep personal information only for as long as needed for the purposes described in this policy or as required by applicable law, after which it is deleted or de-identified.

8. Your choices and rights

You may request access to, correction of, or deletion of the personal information we hold about you, and you may withdraw any optional consent at any time. To make a request, email info@casonlabs.com or call (214) 295-7413. We may need to verify your identity before acting on a request.

9. Children's privacy

This website is intended for adults. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided information to us, please contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. Updates take effect when posted on this page, and the "Last updated" date above will be revised.

11. Contact us

Cason Labs · 532 State St, Dallas, TX 75201 · info@casonlabs.com